Our Call Handlers

Sapper Support is the only 24/7 PTSD helpline staffed by veterans and 999 personnel.

Gary McGregor I.T. Communications Officer

Call Handler

Career

Royal Engineers , JLRRE 83 , 61 Squadron 36 Eng Rgt , RSME trade course Painter & Decorator, 65 CSS 28 Amphibious , 6 months Kiel Training Centre , 6 Fld Spt Sqn 22 engineer regiment.

Full Corporal and Diver.

28 years Scottish Fire & Rescue Service, Station Commander.

Love helping others and guiding them to the right treatment or signpost them to further help and advice.

Jock Davis

Call Handler

Career

Jock Davis served 22 years with the Corp of Royal Engineers, currently Rolling Stock Manager.

Joshua Brown

Call Handler

Career

2014 joined the Royal engineers as a specialist combat engineer driver, after training I joined 9 para SQN – 23 parachute engineer regiment. I served at this regiment for 3 years. 2017 I was posted to 33 armoured engineer Sqn – 26 royal engineers regiment. October 2020 I was medically discharged following an injury whilst serving at 9 para Sqn.

I now work within south central ambulance service as a emergency care assistant, I also work as a film set medic part time. Living in the south coast.

Keith McAdam

Call Handler

Career

Royal Engineers - Joined the Corp in 1976 as an apprentice at AAC Chepstow before a posting to 5 Fld Sqn in Iserlohn. This was followed by 4 years at 33 Engr Regt. A change of roles saw me move out to 522 STRE as a Survey Engineer. A move to 36 Engr Regt, first with 50 Fld Sqn (Construction) and then 61 Fld Sp Sqn as Resources Specialist. A final move to 60 HQ & Sp Sqn 39 Engr Regt where I finished my 23+ years in the military.

After leaving the Corp I spent 17 years as Logistics Team Leader with a Pharmaceutical company. And now working in Recruitment for the NHS.

Kevin Strauther

Call Handler

Career

Joined as an Apprentice Tradesman 1990 for 2 years as a C & J – 3 years at 34 Fd Sqn, 39 Engr Regt as a Cbt Engr, 5 years as a Cbt Engr/Sect 2ic at 42 Fd Sqn in both 35 & 28 Engr Regt, including an attached posting to BATUS as a BATSIMS NCO, on selection to Full Corporal posted to 3 RSME as a B3 & B1 Instr for 2 years, then posted to 58 Fd Sqn 33 Engr Regt as a Search Team Commander & BD No2, then promoted to Sgt as a RESA & BDO in both 58 & 17 Fd Sqns, 33 Engr Regt. Posted as a SSgt to OPTAG as a Search and C-IED Instr. Final posting as a Warrant Officer teaching Advanced Search at DEMS Trg Regt.

Tours

Canada, Belize, Kenya, Falkland Islands, Poland, Kosovo, Bosnia, Afghanistan (Op FINGAL), USA, Iraq (Op TELIC), Afghanistan (Op HERRICK), Colombia and Ex Long Look - Australia

Mick Hodgson

Call Handler

Career

I joined the Royal Engineers back in 1990 one of the last intakes to go through Old Park barracks Dover as a Junior leader, I have throughout my time enjoyed and have been privileged to travel extensively during peace time meeting some fantastic people along the way.

I joined the Sappersupport family almost 5 years ago, nothing could have quite prepared me for what I was embarking on but I quickly found that by using my own experiences and honesty and integrity together myself and the caller could work out most issues swiftly. The unique thing about Sappersupport is you can be yourself, use banter the less robotic you are the easier the calls become.

Paul Davis

Call Handler

Career

I joined the Royal Engineers as a junior leader and after training I went straight to 9 para sqn in Aldershot.  After a few years I was then posted to Hameln 37 FD Sqn 35 Engineer Regt and again after a few years was posted to 3 RSME training Regiment 2Tp 55 Trg Sqn as an instructor.  I left the Army in 99 and in 2000 came back to Yorkshire and joined West Yorkshire Fire and Rescue Service . I am currently a Watch Commander working in and around Leeds and have 2 years left to serve until retirement.

Robert Halliwell. I.T. Communications Officer

Call Handler

Career

Ex Coldstream Guards and currently a Firefighter with London Fire Brigade. I served with the 2nd Battalion Coldstream Guards for 6 years, completing several tours of Northern Ireland and training around the Globe. I subsequently joined South Yorkshire Fire and Rescue when I left the army and served 17 years with the brigade. In 2018 I transferred to London Fire Brigade where I am operational in the NW area.

I have been a volunteer with sapper support for over 6 years and take great satisfaction in being able to help our callers and it is a great honour to be part of this organisation and the fantastic work it does.

Simon Brassington

Call Handler

Career

Royal Engineers. Joined the Corp in 1992 as an apprentice before posting to 22 Engr Regt serving in both 8 Armd Eng Sqn and 5 Fld Sqn. Completed tour of Bosnia before posted to 35 Engr Regt and a further tour of Bosnia with 42 Sqn.

1999 joined the Metropolitan police as a response police officer, specialising in 2006 into Public order policing transferring to my current Role in 2010 where I remain as a Marine constable policing the Thames and waterways of the capital.


Stephen 'Bez' Berry

Call Handler

Career

Currently serving over 21 years in the Royal Engineers in Bomb Disposal and Search. Spent a lot of my career representing the Royal Engineers & Army Boxing team and Boxing coaching for Wimbish Station and REBC. I have served at 33 (58 Sqn) & 101 (21 Sqn) Regiments specialising in Search & EOD for 16 years, 2 years at Export Support Team (EST) assisting Defence Industry in EOD matters and more currently serving at DEMS Training Regiment in Bicester instructing Conventional Munitions Disposal courses.

Military Experience

High profile Search tasks in UK, Jersey & Isle of Man in support to Military Aid To Civil Authorities (MACA). Deployments to Bosnia, NI, Iraq, Afhanistan, Kenya, Canada, Jordan, Germany, Austria & Slovakia. I was also part of short term training teams (STTT) in Saudia Arabia & Kuwait and sporting endevours in the US.



Stephen Theobald

Call Handler

Career

I joined the Royal Engineers as an Apprentice Tradesmen in 1995 being the first intake to attend Gibraltar Barracks.  Following my B3 course and retrading as a POM I was posted to 39 Engr Regt until my discharge in 2001.  For the past 20years I have been a serving Paramedic and am currently a duty Hospital Ambulance Liaison Officer (HALO) at the Norfolk and Norwich Hospital.

I am married with 3 children and enjoy a wide range of sports and interests but am really enjoying being a member of Sapper Support and have learnt so much from my fellow call handlers and clients who call us.

Warren Archer

Call Handler

Career

I joined the Royal Engineers in June 1982, mainly at 32 Armoured Engineer Regiment and the posted-on promotion to the Falklands in 1986, I left the Corps in 1988 after spending my remaining time at 11 Fd Sqn Ripon.

A few brief years at West Midlands Ambulance service before joining West Midlands Police.  I am currently the vice chair of Unite the Union in WMP.